At A Better Chicago, we understand that privacy matters. We are committed to protecting the privacy of our donors and visitors to our website. The information below is designed to help you better understand the information we gather from or about you through our website and through our services, how we protect the information once we gather it, how we may use it and under what circumstances we may disclose it to third parties.

We may occasionally update this Privacy Policy. By visiting this website, you are accepting the practices described in the current version of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not use the website.

Please note that this Privacy Policy applies only to this website and not to websites owned or operated by other companies or organizations, including any websites to which we link. You are advised to consult the privacy policies of other websites that you visit.

What information do we collect?

In general, we automatically gather certain usage information, such as the number and frequency of visitors to this website and what features of the website are most popular to our visitors. This information may include which URL you just came from, which URL you next go to, what browser you are using, what features you click on and read (in whole or in part), and your IP address. We use such data only in the aggregate. This collective data helps us to determine how frequently our visitors use parts of the website, and allows us to conduct internal research on our users’ demographics, interests, and behavior, so as to better understand and serve our visitors.

In addition, we may collect personally identifiable information, such as your name and email address, if you subscribe to our mailing list or other forms. This information may include your name, email address, credit card information, and donation information. Any information we collect on social networking pages, such as Facebook and Twitter, may be imported from these third party websites to this website. If you post to any of A Better Chicago’s social networking pages on third party websites, you are providing information to the public and do so at your own risk. A Better Chicago may use these postings on its website without further notice or compensation to you.

We may also collect information about you from third party vendors that we engage to provide services for us. These vendors will usually have their own privacy policies which we encourage you to review. The information about you we receive from these vendors will be handled by us in accordance with this Privacy Policy.

We do not utilize tracking technology such as “cookies” or “web beacons.”

What do we use your information for?

We use the information we collect primarily to communicate with you, to facilitate donations, to fulfill requests you have made and to improve our website. If you provide us with contact information, we may use such information to let you know about events or news related to A Better Chicago or for marketing purposes. We may use outside service providers to facilitate A Better Chicago’s website and overall operation, and to perform functions on our behalf, such as sending postal mail and email, analyzing data, and processing credit card payments. These third parties may have access to your personal information as needed to perform their functions, but they may not use it for any other purpose.

In addition, unless you specify that a gift be “anonymous” or otherwise request that your name not be listed, we may list your name together with the names of other donors in some brochures and benefit programs, so as to publicly recognize the generosity of our donors.

How do we protect your information?

We use standard industry practices to protect the confidentiality of information that you submit or that we collect (e.g., all online donations are processed through pages encrypted using SSL (Secure Socket Layer) before transmission). Please keep in mind, however, that no security system is impenetrable. It may be possible for third parties to intercept or access information you provide to A Better Chicago, and A Better Chicago cannot guarantee the security of such information.

We may require you to establish and use a user name and password to help protect your information in connection with some of our services. We encourage you to establish a “strong” password that cannot easily be guessed. Selecting a longer password with a mix of letters, numbers and symbols makes it more difficult for others to guess your password. It is also helpful to change passwords on a regular basis. Please do not share your user name and password with others.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your prior permission or a clear explanation of the information to be disclosed and the party to whom the disclosure will be made at the time the information is collected. We may release your information when we believe release is appropriate to comply with the law, a subpoena, or a request or order from a court or other governmental authority, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How to Opt Out

By providing your contact information to A Better Chicago, you specifically consent to receiving mail, email, text messages, or other communications from A Better Chicago. If you do not wish to receive such communications, please notify us by email at info@abetterchicago.organd include sufficient information for us to identify your name, email address (or telephone number) and the specifics of your request. If you unsubscribe, A Better Chicago may still contact you for administrative purposes.

Children Under 13

We are pleased when young people visit our website to learn more about our organization and the programs we operate and assist. We do not knowingly market to or collect personally identifiable information from children under the age of 13. If you believe that we may have collected such information, please notify us and ask that we delete that information from our records.


Thank you for visiting our website. If you have any questions about our website or our Privacy Policy, please contact us at:

A Better Chicago
600 West Van Buren, Suite 510
Chicago, IL 60607
312-674-7069 phone

Effective Date

This Privacy Policy is effective as of July 12, 2012.